Periodically I check out the prices of the Refurbished Macs, it’s been a week or so since I’ve checked them out and holy crud they have some deals going on right now. I wouldn’t mind taking advantage of a few of those. Too bad I don’t have the cash, I’d love to get my wife a MacBook Air.
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So I went to log on to my laptop today so I could check e-mail and finish a couple projects before work and I find myself staring at a blank screen that won’t come on. I try restarting the computer a few times, and even go so far as to connect an external moniter. Nothing. I let my wife know she won’t get to play on my laptop today and that there’s something wrong with it. At that point I’m figuring there’s something wrong with the video card because I’m not even getting a hint of image on the LCD and nothing is showing up on the external. Sure enough, I get to work and check apple support to find this. Looks like I need to get my laptop to Cupertino… or a certified tech that I can trust.
*No Offense is intended by the title because it’s apparently NVIDIA
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I’m not a huge fan of TD Curran, our local “Apple Specialists”. I’ve heard too many bad stories about them and can’t recall any actual recommendations for them. The only reason I believe they’re still in business is because they’re the primary source in town for Macs. That is to say, there are other places you can purchase Macs, but as far as knowledge from a retail outlet goes, they’re the sad excuse for an authority.
I have only made a purchase from them once.
But I digress, the real reason that I’m writing is to give praises to my preferred non-Apple Store retailer. PoweMax. They’re relatively local being based out of Portland, and being based in Portland that means they’re Tax-Free. In addition to the standbys of fast, friendly, and knowledgeable, they also possess a trait which makes them even more appealing to me. They’re lighthearted. As evidence for this I offer up the Email sent to me on receipt of an item that I purchased from them that wouldn’t work with my system like I thought it would.
Eric Iverson
We’re emailing you to let you know that your package has been received. We still have to open it and process everything (hopefully without someone holding their stomach in fits of laughter while pointing to it saying, ‘Hey come look at the way they packaged this!’). But now you can rest easy that at least it is safely ensconced in our RMA department. We’ll email you again once we get it opened and processed.
PowerMax RMA Department
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It’s been 52hrs since they marked it ”In Transit” in Redding, CA. It’s a 14hr drive to BHam and they haven’t made it to Portland or Seattle yet? WTF?!